Privacy Policy


Every time you as a user of the website (“Website”) (“you, your”) visit the Website or provide information to IQ Medical (“we, us, our”) you agree to be bound by this Privacy Policy (“Policy”) and the Terms and Conditions which are accessible here  (“Terms and Conditions”). This Policy explains the information that you provide to us that we collect and how we store, use, and maintain that information, and complies with the Privacy Act 1988 (Cth).

1. Information that we collect

We may collect personal information that you provide during the course of using the Website, including, but not limited to, any information about you that identifies you, or by which your identity can reasonably be ascertained, such as your name, address, telephone number, email address or similar (“Information”).

We may also collect your Internet Protocol (“IP”) address. An IP address is a number that is assigned to your computer when you use the internet. Your IP address is also used to help identify you during a particular session, to fix problems with our server, to administer our Website and to gather broad demographic data.

2. Use of Information

We collect Information from customers and suppliers for purposes relating to the products and services we offer. Specifically, such purposes include (but are not limited to):

2.1 responding to enquiries about services, product and accessories we and our suppliers promote and/or offer;
2.2 receiving feedback and dealing with complaints;
2.3 liaising with pharmaceutical companies to fill prescriptions;
2.4 receiving applications for employment;
2.5 marketing and promotional activities;
2.6 product development and market research; and
2.7 meeting our regulatory and legal obligations.

We may collect Information that you volunteer while using our services. We do not collect information about you from other sources such as public records or bodies or private organisations.

We may pass on your Information to third parties for the purposes of the operation or administration of this Website.  Any such information will be protected by the privacy policy of that third party.  We will not be liable for the use or disclosure of the Information by a third party to whom we are permitted to disclose your information under this Policy.  We will not sell or pass on any of your Information to any other organisation (except as provided for in this Policy) without your consent unless we are required to do so by law or requested to do so by a government authority.

3. Accuracy of your information

You warrant that all Information provided to us is true, complete and accurate and that you will promptly inform us of any changes to your Information. It is your responsibility to ensure that the Information we hold about you is up to date.

You can access the Information that we hold about you (subject to any legal restrictions) by emailing us at We will require proof of your identity before any Information is accessed. If your request is particularly complex or requires detailed searching of our records there may be a cost to you in order for us to provide this Information. Such costs will be communicated to you before we proceed.

If you believe there are errors in the Information that we hold about you, please let us know.  Where appropriate you may have the Information removed, rectified, amended or completed.

4. Emails

We may email you from time to time to promote IQ Medical or our associated products and suppliers. We may also email you for administrative purposes regarding your use of the Website, and to forward promotional emails from our suppliers. We will not provide your email address to other organisations.

If you do not wish to receive such communications you may opt out by emailing us at

5. Security

Information transmitted between any internet users is inevitably at risk of interception by third parties. While we take reasonable precautions to safeguard information while it is in transit between this Website and you, we may be unable to prevent unauthorised access to it. You acknowledge this by using this Website.

We will endeavour to destroy or de-identify information that is no longer required by us in accordance with this Policy as soon as it becomes known to us that such information is no longer required.

We have implemented security measures to protect the personal data that we have under our control from:

5.1 unauthorised access;
5.2 improper use or disclosure;
5.3 unauthorised modification; and
5.4 unlawful destruction or accidental loss.

6. Cookies

This Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your electronic device. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies. You can modify your browser setting to decline cookies if you prefer.

7. Transfer of business

If there is a transaction involving the sale, merger, change in control, transfer of substantial assets, or liquidation of IQ Medical, IQ Medical may disclose your information to third parties involved in that transaction.

8. Changes to this Policy

This Policy forms part of this Website’s Terms and Conditions. IQ Medical may change this Policy from time to time. Any changes will effective immediately upon the posting of the revised Policy on the Website. By continuing to use this Website following any changes, you will be deemed to have agreed to such changes. This Policy was last updated on 19 May 2015.

9. Contact us

Please click here for our contact details if you require any further information about this Privacy Policy.